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An eSIM is a built-in SIM, so there is no plastic card to insert. Every iPhone from XS onwards, Pixel 3 and later, and Samsung Galaxy S20 and newer support it. Check your settings: if you can add an eSIM there, you are good to go.

You install the profile before you travel, and it activates when your phone registers on a network at your destination. Just switch your phone on after landing.

Yes. The eSIM runs as a second line and your main SIM stays in place. Calls and texts still reach your number while data goes through the eSIM.

Data simply stops, and you are never charged beyond your plan. You can top up at any time and it loads onto the same profile.

No. All we need is an email address to send the eSIM to. No documents required.

We refund you if the profile cannot be activated. Support answers on WhatsApp, usually within minutes.